Use the below enquiry form if you need to contact FSANZ. You can also subscribe to receive email newsletters and alerts. If you have a complaint about food quality, safety or contamination, please contact your local food regulatory authority.
Contact details
Our contact hours are Monday to Friday, 9am to 5pm (AEST/NZST), excluding public holidays.
| Australia | New Zealand |
| Phone +61 2 6228 8226 PO Box 5423 Kingston ACT 2604 Australia |
Phone +64 4 978 5630 PO Box 10559 Wellington 6140 New Zealand |
Food recalls (Australia)
If you are a food business wanting to conduct a recall, please use the following contact details:
- (02) 6228 8226 and press #1 to speak with the FSANZ Recall Team.
- food.recalls@foodstandards.gov.au
State and territory food recall contacts Food recalls New Zealand
Media enquiries
- Phone: +61 2 6228 8226 and press #2 to speak with the FSANZ Media Team.
- Email: media@foodstandards.gov.au
Email enquiries
Food Standards Australia New Zealand (FSANZ) develops and administers the Australia New Zealand Food Standards Code (the Code). The Code regulates the use of food ingredients, processing aids, colourings, additives, vitamins and minerals. It covers the composition of foods such as dairy, meat and beverages, as well as regulating food technologies like genetic modification. The Code also sets requirements for labelling for both packaged and unpackaged food, including mandatory warnings or advisory labels for things like allergens. If you have a query relating to our core functions, please use the enquiry form below.
The following enquiries should be directed to other agencies:
- Complaints about food quality, safety or contamination - contact your local food regulatory agency
- Licenses and food business permits - contact your local food regulatory agency.
- Administering requirements for imported foods - contact the Department of Agriculture, Fisheries and Forestry.
Food regulatory agencies
If you have a complaint about food quality, safety or contamination, or want information on food business permits or licenses, you will need to contact local food regulatory agency. See contact details below.
Subscriptions
Sign-up to Food Standards News, Food Recall Alerts and Notification Circular emails.
Social media
Connect with us on social media for the latest news and updates.